Shipping & Policies
Shipped from Los Angeles, California
We only ship to the U.S.! (doesn't include territories, sorry!)
By purchasing our self defense products, you are agreeing to our Terms and Conditions.
Laws change frequently and there are literally hundreds of state and local jurisdictions throughout the U.S., all with varying laws. So ultimately, it is your responsibility, not ours, to determine if the items you want to order are legal to own in your location. If you are in doubt, check your local laws before ordering.
Orders generally take up to 3 business days to ship (meaning handling time between ordering and shipping out) via USPS or UPS. Business hours are Monday through Friday 9am-5pm (PST). Any orders made after 5pm, will not be processed until the following business day. Federally recognized holidays do not count as business days.
Make sure your shipping address is correct as we will only ship to the address provided on your order. You can email us right away to correct it but if it is shipped and delivered to the address provided, we will not refund.
If your address is invalid, shipping will take longer than usual because it was returned to us. If this happens, please contact us so we can work together to get your packaged shipped again. We will charge another shipping fee if you want it shipped again. if you decide to cancel we will refund the total minus the shipping cost.
Information Regarding Cancellations
If you would like to cancel your order in general, we will refund the entire purchase, given that it has NOT been shipped yet.
All sales are final.
If you are having any issues with delivery, please get in contact with the shipping partner. Since we are not the receiver and are unfamiliar with your address, if we help, the package will be sent back to us which will result in an additional shipping charge if you'd like the package sent again.
If your tracking number says your order was delivered but you did not receive it, we are not liable as it was marked delivered. Get in contact with USPS or UPS.
As of 8/23/22, we aren no longer offering shipping to Canada. Sorry :(