FAQ's
Where do you ship to?
We ship within the U.S. We do not ship pepper spray and stun guns to Hawaii. We do not ship pepper spray to Alaska. We do not ship to any U.S. territories.
When does my order ship?
All orders have a handling time of 2-3 business days. This does not include weekends, orders placed after 5pm, and federally recognized holidays.
Are all tools legal in my country/state/city?
Unfortunately there are thousands of jurisdictions that are constantly changing that Meow Defense (one person) cannot possibly know. Buyer is responsible for checking legality of self defense tools they are purchasing.
What happens if my package gets confiscated by customs or mailing service selected?
Meow Defense is not liable. Please check your local and state laws.
What happens if my package gets lost in the mail?
Please get in contact with the shipping provider asap. Follow the link and click "Where is my package?". Do this ASAP to avoid lost packages and additional shipping charges.